Legal Documents
Legal Disclaimer
The summaries provided on this page are for informational purposes only and are intended to offer a general overview of the various policies and terms of service of Patrick Internet Ltd. While we have made every effort to ensure the accuracy and completeness of these summaries, they are not a substitute for the full text of each respective policy or terms of service.
Please be advised that:
Necessity of Reading Full Documents: To fully understand your rights and obligations under the policies and terms of service of Patrick Internet Ltd., it is essential that you read and comprehend each policy and terms of service in their entirety. The complete and definitive versions of all policies and terms are available on their respective pages on our website.
No Legal Advice: The summaries provided here do not constitute legal advice and should not be relied upon as such. If you require legal advice or have specific questions about the policies or terms, we recommend consulting with a qualified legal professional.
No Binding Nature of Summaries: These summaries are not legally binding and do not modify, alter, or replace the actual terms and conditions or policies as detailed on the respective pages. Patrick Internet Ltd. is not responsible for any discrepancies or differences between these summaries and the full documents.
Updates and Changes: The policies and terms of service of Patrick Internet Ltd. are subject to change. We reserve the right to update or modify these documents at any time. The most current version of each policy and terms of service can be found on the respective pages on our website.
Jurisdiction: The policies and terms of service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the UK courts.
Acknowledgment: By using our website and services, you acknowledge that you have read and understood this disclaimer and agree to read each policy and terms of service in full. Your continued use of the website and services constitutes your acceptance of the terms and conditions and policies as detailed in their full versions.
Terms and Conditions Summary
The Terms and Conditions page of Patrick Internet Limited details the terms under which they supply their services, primarily domain name registration and renewal, and website hosting services. Here’s a summary of the key points:
Acceptance of Terms: Users must agree to these terms and conditions to order services from Patrick Internet’s website.
Privacy and Newsletter: By ordering services, users consent to the terms of the privacy policy and to receiving the company’s newsletter.
User Eligibility: Users must be legally capable of entering into contracts and at least 18 years old. If acting on behalf of a company, they must have the authority to bind the company.
Order Process: Orders for services can only be placed after successfully registering an account. Users must provide accurate information and keep their account details confidential.
Formation of Contract: A contract is formed when Patrick Internet sends an Acceptance Confirmation email. They may decline orders for any reason.
Third-Party Links: Patrick Internet disclaims warranties for products or services purchased from third-party links on their site.
Consumer Rights: Consumers usually have a right to cancel contracts within seven working days, but this does not apply if service provision starts within this period.
Money Back Guarantee: A limited money-back guarantee applies to hosting services, with some conditions and exclusions.
Pricing and Payment: Prices are subject to change, and Patrick Internet will notify users of price increases at least 30 days in advance.
Quality of Services: Services will be provided with reasonable care and skill, but Patrick Internet does not guarantee uninterrupted or error-free service.
Hosting Service Access: Users are responsible for accessing the hosting services and ensuring compliance with terms and conditions.
Service Levels: Efforts will be made to ensure server availability as part of the hosting service, but no guarantees are made for uninterrupted access.
IP Addresses: IP addresses allocated to users are part of the hosting service and are not transferable.
Back-Up and Server Data: Users are responsible for backing up their data. Patrick Internet will use reasonable efforts to restore data from their latest backup in case of server loss or damage.
Usage Limitations: Hosting services come with certain limitations, including web space, bandwidth, server processing capacity, and mailbox usage.
Support: Support is available through a ticket system for service-related issues.
Domain Names: Conditions apply to domain name registration and renewal services, including compliance with domain registry terms.
Intellectual Property Rights: Users retain rights in their material and grant Patrick Internet a license to use it for hosting services. Users are responsible for ensuring their material does not infringe third-party rights.
These terms and conditions outline the framework for the provision and use of Patrick Internet’s services, emphasizing user responsibilities, service limitations, and intellectual property considerations.
Terms of Website Use Summary
The Terms of Website Use for Patrick Internet Limited’s website (www.patrickinternet.co.uk) outline the conditions under which users may access and use the site. Here’s a summary of the key points:
Acceptance of Terms: By using the site, users indicate acceptance of these terms. If not in agreement, users are advised not to use the site.
Access to the Site: Access is temporary, and Patrick Internet reserves the right to withdraw or amend services without notice. They may restrict access to some parts of the site or the entire site, especially for registered users.
User Responsibilities: Users must keep their identification code, password, or any other security information confidential. Patrick Internet can disable any user identification code or password at any time if users fail to comply with the terms.
Intellectual Property Rights: Patrick Internet owns or licenses all intellectual property rights on the site. Users may use site materials for personal reference and must not use any content for commercial purposes without permission.
Reliance on Information Posted: The materials on the site are not intended as advice, and Patrick Internet disclaims liability for reliance on such materials.
Site Changes: The content of the site may change regularly, and Patrick Internet is under no obligation to update material.
Liability: The site’s material is provided without guarantees, conditions, or warranties as to accuracy. Patrick Internet excludes liability for various types of loss or damage that users may suffer in connection with the site or its use.
Information Processing: User information is processed in accordance with the site’s privacy policy.
Prohibited Uses: Users must not misuse the site by introducing viruses or attempting unauthorized access.
Linking to the Site: Users may link to the site under certain conditions but must not suggest any form of association, approval, or endorsement by Patrick Internet.
Links from the Site: Links to third-party sites are provided for information only, and Patrick Internet accepts no responsibility for them.
Jurisdiction and Law: The terms are governed by English law, and English courts will have exclusive jurisdiction over any claims related to the site.
Changes to Terms: Patrick Internet may revise these terms at any time, and users are expected to check for changes.
Contact: Concerns about the site should be directed to Patrick Internet Limited at their North Somerset address.
These terms provide a framework for the use of Patrick Internet’s website, emphasizing user responsibility, intellectual property rights, and the limitations of liability.
Privacy Policy Summary
Patrick Internet Limited’s Privacy Policy outlines their commitment to protecting and respecting user privacy. Here’s a summary of the key points:
Data Collection: They collect personal data provided by users through forms on their website, such as during registration, service subscription, posting material, or requesting further services. They also keep records of correspondence if users contact them, details of transactions carried out through their site, and details of site visits (including traffic data, location data, weblogs, and other communication data).
Use of Personal Data: The collected data is used to present site content effectively, provide requested information, products, or services, fulfill obligations from contracts with users, and notify users about service changes.
Payment Card Details: Patrick Internet does not store or hold any payment card details. All payment transactions are processed through payment gateways.
IP Addresses and Cookies: They collect information about users’ computers for system administration and aggregate information for advertisers. This includes IP addresses, operating system, and browser type. The website uses cookies to distinguish users and improve user experience.
Data Storage and Security: Personal data is stored in accordance with their internal security policy. If data is transferred outside the European Economic Area (EEA), user consent is sought first.
Disclosure of Information: Personal information may be disclosed to third parties to comply with legal obligations, enforce terms and conditions, or protect the rights, property, or safety of Patrick Internet Limited, its customers, or others.
User Rights and Access to Information: Users have the right to access information held about them, subject to a small fee.
Policy Changes: Any future changes to the privacy policy will be posted on their website and, where appropriate, notified by email.
Contact Information: Questions or requests regarding the privacy policy should be addressed to Patrick Internet Limited at their North Somerset address.
This policy demonstrates Patrick Internet Limited’s approach to user data privacy, emphasizing transparency in data collection and usage, and commitment to data security.
Environmental Policy Summary
Patrick Internet’s Environmental Policy is straightforward and focused on minimizing their environmental impact. Here’s a summary:
Commitment to Minimizing Environmental Impact: They emphasize their dedication to reducing the impact of their activities on the environment.
Waste Reduction: The policy includes efforts to minimize waste creation and ensure minimal waste production in their operations.
Promotion of Recycling: Recycling is actively promoted within the company and also among their customers and suppliers.
Environmental Consideration in Actions: All actions taken by the company are considered for their environmental impact.
Overall Commitment: The policy is a simple yet sincere commitment to being conscious of their impact on the planet and contributing positively to its well-being.
This policy reflects Patrick Internet’s approach to environmental responsibility, focusing on practical measures like waste reduction and recycling, and a general commitment to environmentally conscious actions.
Complaints Policy Summary
The Complaints Policy of Patrick Internet is designed to ensure customer satisfaction and efficient resolution of issues. Here’s a summary of their policy:
Acknowledgment of Complaints: Complaints are acknowledged promptly, either by phone or email, within five working days of receipt.
Investigation: The complaint is thoroughly investigated, involving relevant information gathering and discussions with any staff involved.
Keeping the Customer Informed: Customers are kept informed about the progress of their complaint, with regular updates on actions being taken.
Resolution: The aim is to resolve complaints quickly, providing a written response within 14 working days of receipt. If resolution takes longer, an explanation and estimated timeframe are provided.
Escalation: If the initial response is unsatisfactory, the complaint can be escalated to senior management, who will review the case and provide a final response within 28 days.
Feedback: After resolution, customer feedback is sought to improve services.
Customers with complaints or concerns are encouraged to raise a ticket through Patrick Internet’s contact portal. The policy reflects the company’s commitment to addressing customer issues efficiently and maintaining high service standards.